Help centre
Frequently Asked Questions
Answers about KinvoCare nanny services, verification, behavioural screening, psychometric testing, subscription care, replacement support, and the hiring process.
Is KinvoCare a nanny agency?
KinvoCare is more than a regular nanny agency. We help families with verified nanny matching, background screening, ID verification, behavioural screening, psychometric testing, CPR and first-aid training, police registration support, agreement support, replacement support, and optional monthly subscription care.
How do I start reviewing nanny profiles?
Share your requirement and begin reviewing shortlisted nanny profiles based on your family's needs. KinvoCare then helps with interviews, onboarding, and support after placement.
Do you provide police verified nannies?
KinvoCare supports ID verification, background screening, and local police registration support where applicable. Our goal is to help families follow a safer and more structured hiring process.
Do you perform criminal background checks?
Yes. KinvoCare includes background screening and criminal record check support as part of the nanny verification process.
Are nannies trained in CPR and first aid?
KinvoCare supports CPR and first-aid training for nannies so they are better prepared for child safety and emergency situations.